24/7/365 Maintenance Support
PenRad customers have access 24/7/365 to PenCare – PenRad’s award winning customer service team. PenCare is made up of friendly, knowledgeable staff that have the answers to your questions and can remotely diagnosis your system any time of day. Based at PenRad headquarters in Minnesota, PenCare provides ongoing support for optimization of solutions over the long-term.
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24/7/365 Maintenance Support includes:
- Remote support.
- Access to expert staff.
- Expert consultation for optimization of your workflow.
- Updates and upgrades, and training.